Health Equity

Our Commitment

At Alhambra Hospital Medical Center, we believe every person—no matter their age, language, or background—deserves safe, respectful, and high-quality care. We strive to create a welcoming environment where everyone is treated like family, and each person’s needs are understood and honored.

Our Mission & Vision

We imagine a future where every community member has easy access to the healthcare they need to live their healthiest life.

Our mission is to make every patient feel seen, heard, and cared for—supporting them in their health journey from hospital to home and beyond. We provide whole-person care, looking beyond medical challenges to understand the life experiences and social circumstances of those we serve. Our staff receives specialized training, cultural education, and ongoing support to recognize and respond to every patient’s unique needs. By working together, we help every individual reach their best possible health.

Data Collection and Why It Matters

Your story matters—and answering a few questions helps us care more personally for you. We may ask about your:

Preferred language
Race and ethnicity
Gender identity
Sexual orientation
Disability status
Age and other background information

Sharing this information is optional and confidential.

It helps us identify health disparities and reduce health gaps so every patient gets tailored care, no matter their background or language.

Why Health Equity Is Important

Barriers like language differences, financial stress, or social isolation can make it harder to get the care you deserve. When these challenges are not addressed, some groups may face higher risks for illness.

By working to remove these barriers, we aim to:

Lower health disparities
Improve health for all
Strengthen our community

How We are Making Care Fair for Everyone

We are dedicated to removing obstacles and making healthcare fair, inclusive, and accessible. Here’s how we do it:

Community Health Events: We regularly host and join events that connect people with important resources—from screenings to wellness workshops.
Language Assistance: Our multi-lingual staff and interpreter services help every patient understand their care and express their needs, in Cantonese, Mandarin, English and other languages.
Social Determinants of Health (SDOH) Screening: We ask about housing, food security, transportation and utility needs, interpersonal safety and social support during hospital visits and follow-up, and connect patients to local programs for help where it is needed most.
Patient Navigation: Specialty trained clinical teams work with older adults, immigrant families, and those facing system barriers, guiding them through care and connecting them with resources.
Community Partnerships: Through collaborations with agencies and health plans, we are able to extend our support outside the hospital walls—helping with insurance, mental health, and other community needs.
Care Improvement Projects: We focus most strongly on helping older women avoid unplanned hospital readmissions, using extra follow-up, social support, and teamwork to make discharge safer.

Frequently Asked Questions

What Are Social Determinants of Health (SDOH)?
Social determinants are aspects of everyday life—like housing, food securities, transportation and utility needs, education, and community support—that affect health and access to care.

What Is Health Disparity?
A health disparity means different groups experience different health outcomes, often due to social, economic, or language challenges.

What Is Health Equity?
Health equity means everyone has a fair chance to be as healthy as possible, with barriers removed and support tailored to individual needs.

Click here to learn more about Alhambra Hospital Medical Center's Top Health Disparities.

Connect With Us

To learn more about health equity at Alhambra Hospital Medical Center, call (626) 570-1606.